Valley Pain Consultants’ billing is performed by Envision Physician Services. If you have questions about your bill, please call (866) 678-4340.
Please be prepared to provide the following information:
- Account Number
- Patient's Name
- Guarantor's Name
- Primary and/or Secondary Insurance Carrier
- Insured's ID and Group Number
- Daytime Contact Number
- Date of Services
Pain Management Charges
Valley Pain Consultants has pain management offices located conveniently throughout the Valley, including offices in Central Phoenix, Estrella, Mesa, North Scottsdale, Gilbert, Mesa, Chandler, and Peoria. Valley also provides pain management services in a medical facility setting. Pain charges will be billed just like anesthesia charges. A facility charge may also accompany the professional charge. Intrathecal Pain Pump refills are performed in the Chandler and Gilbert offices only; both of these offices are AAAASF accredited facilities, therefore, pump refills will be accompanied by a facility charge.
Envision Physician Services will bill your insurance company for professional services rendered associated with pain management care. We participate with many HMO and PPO insurance plans, which means that payment should come directly to us.
In the event that we do not participate with your insurance carrier, you will receive a monthly statement showing the status of your account. If you have not received an explanation of benefits from your insurance company within 60 days, you may want to contact your insurance carrier directly to determine the status of the claim. The insurance company may have pended our claim for additional information either from the insured or from another healthcare provider.
In many cases, there may still be a balance due from you for deductible or co-insurance amounts after your insurance has paid our claim. If we have been supplied with information regarding your secondary insurance, we will bill them for any balance due.
If you do not have secondary insurance, you will receive a statement for any amount due from you personally. This balance is due upon receipt of our statement. If you do not have insurance or cannot afford to pay the balance after insurance in full within 30 days, please contact the billing department (Envision Physician Services) to set up a monthly payment arrangement after receiving your first statement. We understand that expenses associated with surgery can be overwhelming and we are willing to do what we can to accommodate your financial needs.
We accept payment by cash, check, money order, Visa, MasterCard, American Express and Discover. Please mail your payment to Envision Physician Services with the top portion of your statement.