Insurance & Billing

Insurance

Valley Pain Consultants is contracted with the majority of commercial insurance carriers, as well as Medicare and most AHCCCS plans, including APIPA and Mercy Care Plan. Choosing a provider to treat your chronic pain condition is a very important decision; the physicians and staff of Valley Pain Consultants would enjoy the privilege of assisting in your care.

Please find below a list of insurance plans with which we are contracted. While we do our best to keep this list current, please contact us to determine if Valley is in your carrier's provider network.

Insurances Accepted:
Aetna Health Inc. & Schaller Anderson
AHCCCS Plans (APIPA and Mercy Care Plan)
Arizona Foundation for Medical Care
Arizona Medical Network
Banner Choice Plus
Beech Street
Blue Cross/Blue Shield of Arizona
Champus/Tricare
Children's Rehabilitative Services (CRS)
Cigna Healthcare & Greatwest
Healthnet of Arizona
Humana/Choice Care Health Plans
Interplan Health Plus
Lifewise Health Plan of Arizona
Medicare & Railroad Medicare
Multiplan Inc.
Sun Health Providers (AZ Integrated Physicians)
Three Rivers
United Healthcare of Arizona/Pacificare
Worker's Comp

Billing

Valley Pain Consultants billing is performed by Medical Information Management Solutions, (MIMS). If you have questions about your bill, please contact MIMS directly at 602.528.6929 or send us an email to MIMS@MIMSolutions.com.

Please be prepared to provide the following information when contacting MIMS:

Account Number
Patient's Name
Guarantor's Name
Primary and/or Secondary Insurance Carrier
Insured's ID and Group Number
Daytime Contact Number
Date of Services

Online Bill Payment

For your convenience, Valley Anesthesiology Consultants provides an online bill payment system. This service allows you to pay your bills quickly and securely, at your convenience.

The information we collect on our Web site is used only within the Valley Anesthesiology Consultants/Valley Pain Consultants system. We do not offer for sale, sell or otherwise use your personal information. Credit card information is securely transmitted for verification and processing.

Pain Management Charges

Valley Pain Consultants has pain management offices located conveniently throughout the Valley, including offices in Central Phoenix, Estrella, Mesa, North Scottsdale, Paradise Valley, and Peoria. Valley also provides pain management services in a medical facility setting. Pain charges will be billed just like anesthesia charges. A facility charge may also accompany the professional charge. Intrathecal Pain Pump refills are performed in the West Valley and Paradise Valley offices only; both of these offices are AAAASF accredited facilities, therefore, pump refills will be accompanied by a facility charge.

Billing Procedures

MIMS will bill your insurance company for professional services rendered associated with pain management care. We participate with many HMO and PPO insurance plans, which means that payment should come directly to us.

In the event that we do not participate with your insurance carrier, you will receive a monthly statement showing the status of your account. If you have not received an explanation of benefits from your insurance company within 60 days, you may want to contact your insurance carrier directly to determine the status of the claim. The insurance company may have pended our claim for additional information either from the insured or from another healthcare provider.

Payment Policy

In many cases, there may still be a balance due from you for deductible or co-insurance amounts after your insurance has paid our claim. If we have been supplied with information regarding your secondary insurance, we will bill them for any balance due. If you do not have secondary insurance, you will receive a statement for any amount due from you personally. This balance is due upon receipt of our statement.

If you do not have insurance or cannot afford to pay the balance after insurance in full within 30 days, please contact the billing department (MIMS) to set up a monthly payment arrangement after receiving your first statement. We understand that expenses associated with surgery can be overwhelming and we are willing to do what we can to accommodate your financial needs.

We accept payment by cash, check, money order, Visa, MasterCard, American Express and Discover. Please mail your payment to MIMS with the top portion of your statement.

You may also pay your bill online.

Contact MIMS

Medical Information Management Solutions
1850 N. Central Avenue
Suite 1600
Phoenix, AZ 85004
T: 602.528.6969
F: 602.744.4799
Email: MIMS@MIMSolutions.com

Office Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. and closed on major holidays.